Developer Notes

Users had to update their DisplayLink driver to fix this crash

Description

Users are experiencing this crash on launch. They all appear to have identical machines for the most part. They've tried different GPU's though. See the additional info URL

[Link Removed]
[Link Removed]

Callstack

MachineId:43FF9C5A497CB9F6ABCE20951817181D EpicAccountId:87a9b62ba2314de0a417b0071430888d

Access violation - code c0000005 (first/second chance not available)

""

dlumd64 d3d11 d3d11 d3d11 d3d11 d3d11 d3d11 d3d11 d3d11 d3d11 d3d11 UE4Editor_D3D11RHI!SafeTestD3D11CreateDevice() [d:\buildfarm\buildmachine_++depot+ue4-releases+4.8\engine\source\runtime\windows\d3d11rhi\private\windows\windowsd3d11device.cpp:157] UE4Editor_D3D11RHI!FD3D11DynamicRHIModule::FindAdapter() [d:\buildfarm\buildmachine_++depot+ue4-releases+4.8\engine\source\runtime\windows\d3d11rhi\private\windows\windowsd3d11device.cpp:263] UE4Editor_D3D11RHI!FD3D11DynamicRHIModule::IsSupported() [d:\buildfarm\buildmachine_++depot+ue4-releases+4.8\engine\source\runtime\windows\d3d11rhi\private\windows\windowsd3d11device.cpp:188] UE4Editor_RHI!PlatformCreateDynamicRHI() [d:\buildfarm\buildmachine_++depot+ue4-releases+4.8\engine\source\runtime\rhi\private\windows\windowsdynamicrhi.cpp:40] UE4Editor_RHI!RHIInit() [d:\buildfarm\buildmachine_++depot+ue4-releases+4.8\engine\source\runtime\rhi\private\dynamicrhi.cpp:49] UE4Editor!FEngineLoop::PreInit() [d:\buildfarm\buildmachine_++depot+ue4-releases+4.8\engine\source\runtime\launch\private\launchengineloop.cpp:1318] UE4Editor!GuardedMain() [d:\buildfarm\buildmachine_++depot+ue4-releases+4.8\engine\source\runtime\launch\private\launch.cpp:110] UE4Editor!GuardedMainWrapper() [d:\buildfarm\buildmachine_++depot+ue4-releases+4.8\engine\source\runtime\launch\private\windows\launchwindows.cpp:126] UE4Editor!WinMain() [d:\buildfarm\buildmachine_++depot+ue4-releases+4.8\engine\source\runtime\launch\private\windows\launchwindows.cpp:200]

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Won't Fix
ComponentUE - Graphics Features
Affects Versions4.8
Target Fix4.9
CreatedJun 23, 2015
ResolvedJun 23, 2015
UpdatedApr 27, 2018
View Jira Issue