Description

A licensee has reached out via EPS about a texture loading issue they are having in-editor. I summarized the most important points below:

  • The issue relates to texture load failure associated with material compilation.
  • Textures appear invisible or grey/default in-editor and PIE.
  • The problem persists even after merging the suggested fix manually:
  • The issue occurs with and without Oodle compression enabled in the editor.
  • Attempted workarounds (e.g., deleting Zen and DDC directories on VFX team workstations) were ineffective.
  • The issue also occurs in micropatch builds, but is not observed in packaged builds.
  • Inconsistent reproduction. Intermittent behavior where textures sometimes appear and other times do not.
  • Opening the affected texture asset manually resolves the display temporarily.
Steps to Reproduce

Unfortunately, the licensee has not had the chance to provide a consistent repro. I have asked them if they can provide some steps to narrow this issue down, and will update this ticket once I hear back from them.

Have Comments or More Details?

There's no existing public thread on this issue, so head over to Questions & Answers just mention UE-305449 in the post.

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Unresolved
CreatedJul 16, 2025
UpdatedJul 16, 2025
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