It seems to be a NVIDIA's driver-side issue. ( Driver version is 511.79. )
The users can avoid the error by canceling the fast VSYNC option and reverting to the default VSYNC setting.
Alternatively, it also works to force software decoding mode by console variable (SW mode needs to apply CL-16992643 and CL-17285309 on 4.26/4.27).
Result:
Electra reports an error in the log and fails to play movie.
LogElectraPlayer: Error: `Buffer2D->Lock2D(&Data, &Pitch)` failed: 0x887A0005 - The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action.
0x887A0005 means DXGI_ERROR_DEVICE_REMOVED.
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There's no existing public thread on this issue, so head over to Questions & Answers just mention UE-144600 in the post.
1 |
Component | Media Framework |
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Affects Versions | 4.26, 4.27 |
Created | Mar 3, 2022 |
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Resolved | Jul 15, 2024 |
Updated | Jul 18, 2024 |